Privacy Policy

Last Updated: July 10, 2026

Pathfinder Tree Service (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains what information we collect, how we use it, and the choices available to you. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Company name (if applicable)
  • Email address
  • Telephone number
  • Mailing address
  • Information submitted through contact forms
  • Information provided when requesting estimates, scheduling services, or contacting us

If online payments are accepted, payment information may be collected and processed through secure third-party payment processors. We do not store complete credit card information on our website.

Information Automatically Collected

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visit
  • Referring website
  • General usage statistics

This information helps us improve our website, understand visitor activity, diagnose technical issues, and enhance the user experience.

Website Analytics

Our website may use Google Analytics 4 (GA4) to help us understand how visitors interact with our website. Google Analytics may collect information such as:

  • Pages viewed
  • Time spent on pages
  • Device and browser information
  • Approximate geographic location
  • Website interactions

This information is used solely to analyze website performance and improve our website and services.

Google Tag Manager

Our website may use Google Tag Manager (GTM) to manage and deploy website tags and scripts. Google Tag Manager does not collect personal information itself but facilitates the operation of other services used on the website.

Google Maps

Our website may use Google Maps to display our business location, service area, and provide directions. When you interact with an embedded Google Map, Google may collect certain technical information, including your IP address and usage information, in accordance with Google’s Privacy Policy.

Embedded Content

Our website may include embedded content such as videos, maps, or other media provided by third-party services. These services may collect information about your interaction with embedded content in accordance with their own privacy policies.

Cookies

Our website may use cookies and similar technologies to improve functionality and analyze website traffic. Cookies may include:

  • Essential cookies required for website operation
  • Functional cookies that improve website usability
  • Analytics cookies used to better understand website performance

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Contact Forms

When you complete a contact form on our website, you consent to the collection and use of your information for the purpose of responding to your inquiry.

Customer Relationship Management (CRM)

Information submitted through our website may be securely stored within a Customer Relationship Management (CRM) system to assist with:

  • Customer communications
  • Appointment scheduling
  • Lead management
  • Customer service
  • Follow-up regarding requested services

We use appropriate safeguards to protect information stored within these systems.

Third-Party Services

Our website may utilize trusted third-party service providers to operate and improve our website and business operations. Depending on the features and services available on this website, third-party service providers may include:

  • Google Analytics
  • Google Tag Manager
  • Website hosting providers
  • Customer Relationship Management (CRM) systems
  • Email communication services
  • Mapping services
  • Embedded video services

These providers may process information solely for the services they provide on our behalf. We do not sell your personal information to third parties.

Information Sharing

We may share information only when necessary to:

  • Respond to your requests
  • Provide requested services
  • Operate our website
  • Comply with applicable laws
  • Protect our legal rights
  • Prevent fraud or security threats

We do not sell or rent personal information to third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. While no method of internet transmission or electronic storage is completely secure, we strive to use commercially reasonable measures to protect your information.

Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide requested services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods may vary depending upon the type of information collected and applicable legal requirements. We may retain information for longer periods where required or permitted by applicable law.

Your Privacy Rights

Depending upon your state of residence and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information regarding how your information is used
  • Exercise applicable privacy rights provided under state law

To submit a privacy-related request, please contact us using the information below.

California Residents

If you are a California resident, you may have additional privacy rights under applicable California privacy laws. California residents may request information regarding:

  • Categories of personal information collected
  • Categories of information disclosed
  • Categories of third parties with whom information is shared
  • Requests to access or delete personal information, subject to applicable exceptions

Children’s Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of websites operated by others. We encourage users to review the privacy policies of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the “Last Updated” date shown at the top of this page. Your continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Pathfinder Tree Service
Phone: (888) 551-8733
Email: pathfindertree@gmail.com
Website: https://pathfindertreeservice.com

Sergey L.
We had a large oak tree next to our house. The last nor'easter broke a big part of the tree, and the two remaining huge branches on top were hanging by a thread. I contacted Pathfinder and got an estimate from Lucas that very same evening. The price was very reasonable, given how much workload they had after the storm. Lucas saw that we could lose a corner of our house if one of those branches fell, so without wasting any time, the guys came the next morning and did a truly surgical job removing the tree. There was zero damage to our property, the fence, or our neighbor's playground. The site was clean and immaculate after they left—like the tree was never there. Superb work, very helpful and friendly personnel, and very timely and responsive!
Greene P.
Lucas and his team were fantastic. Quick, professional, polite, and great at problem solving. They are full service. I had quotes from other service providers who want you to get your own permits, block off truck area with comes, get police and so much more. I texted Lucas day of and he said “I will handle everything and will let you know when we’re done”. Highly recommend if you are in the New England area.
Susan H.
Pathfinders Tree Service is The Best! I trust them 100 percent! Lucas has always been a hero in our community but his crew proved to be just as great.

They removed 4 large trees right before a Nor’Easter and I have never felt more secure with a vendor ever. Lucas leads an incredible team of professionals, from removal to grinding and maintenance-everything taken care of with precision and safety. Even the estimate, billing and customer service is incredible. Everyone is responsive, on target and kind! I need to plant more trees just to use this team again. I highly recommend!
elizabeth M.
Pathfinder did a fantastic job trimming the trees in our back yard. Everything is so much brighter without all the shade.

They even came a day early due to the weather forecast for a lot of rain on the original date
Laura C.
The crew was professional & efficient. The job was well done. Thank you, Pathfinder!
Roger M.
Outstanding service! From start to completion! From scheduling with office manager Lisa to meeting Lucas; to his team working non stop in a tight situation, removing three, 50+ year old trees and barely leaving a speck of sawdust anywhere on our property. Each person on his team knew exactly what to do, communicating amongst themselves and carefully proceeding with each step like a fine tuned orchestra. We are more than pleased to recommend this terrific company to anyone needing any tree work done on their property. Just call. Wonderful, wonderful people!
Dodge T.
Incredible snow removal team. Highly recommend
Chloe F.
Pathfinder performed lifesaving surgery on my property! After purchasing a home with a poorly maintained yard left by the previous owners, they quickly improved my new home's curb appeal. Without adding anything crazy or costly to the landscape, they just trimmed back and tweaked certain areas. They gave the yard the facelift it truly needed. It was incredible to see my landscaping go from worst to best on the block. Highly recommend!
Response from the owner:Chloe, thank you so much for the wonderful review and recommendation! We enjoyed the opportunity to work with you. Lucas put together an amazing team over here and we always strive to exceed expectations. We pride ourselves on our exceptional work as well as our competitive pricing. We look forward to working with you again and helping you maintain the property and keep it as beautiful as it is now.
Harrison C.
Very grateful to the team. Impressive operation and great service. Very fair
Response from the owner:Thank you, Harrison — we appreciate you taking the time to share this. We're glad our team delivered an impressive operation and great service for you. Providing fair pricing is important to us, and your feedback means a lot. We look forward to serving you again.
James W.
Great experience. Guys did a superb job and it was the best price quote of 4 I'd gotten.
Very satisfied.
Response from the owner:Thank you for the great review, James. We are so happy that you are pleased with the work that we did and satisfied with the overall experience. We appreciate you choosing us and look forward to working with you again in the future.
Privacy Policy